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SEPTEMBER 10–13, 2023

Save the Date


Gaylord Palms Resort  & Convention Center


ISM Fellowships Now Available!

Submission Deadline: Thursday, June 22

The ISM Fellowship application is now open for the state, county, and municipal government human services agencies to apply for travel assistance to attend the ISM + PHSA Conference & Expo. These fellowships are intended for agencies that have very limited travel budgets.


Priority is given to states, counties, and municipal human services agencies that are dues-paying members of APHSA for the CIO, CTO, and other programmatic directors to attend the conference.


Fellowship awards can cover registration and up to three (3) hotel nights at the conference hotel. There is a $500 stipend available to assist with airfare and/or train tickets, should an agency need that additional assistance.


Note: Not all applicants can receive a fellowship, so agencies are encouraged to coordinate their applications. This allows APHSA to accommodate as many fellowships as possible with our budget.

Submit by Thursday, June 22

Interested in Sponsoring?

Interested in sponsoring the largest human services technology and legal services conference? The Events Team is busy completing the prospectus with opportunities for firms like yours to be on the expo floor September 10-13 in Kissimmee, Florida. To be amongst the first to receive notice, after our 2022 sponsors, of available opportunities, please complete the interest form by clicking the button below.

Hotel & Travel

The 2023 ISM + PHSA Education Conference & Expo will be held at Gaylord Palms Resort and Convention Center in Kissimmee, FL.

Check out the latest hotel accommodations and travel information for this year's event, and book your hotel stay today!

Hotel Block closes Friday, August 18, 2023

Registration Opening Soon

Check back again for additional details!

Call for ISM Awards of Excellence Nominations Are Open

Submission Deadline: Wednesday, June 14

Share your Success Stories and Nominate your Agency Today!

The Information Technology Solutions Management for Human Services (ISM), an affinity group of the American Public Human Services Association (APHSA), recognizes and promotes excellence in human services information technology at our national conference, ISM + PHSA Annual Conference & Expo, being held at the Gaylord Palms Resort & Convention Center, Kissimmee, FL on September 10-13. 

The ISM Awards of Excellence celebrate state and local human service agencies at the forefront of information technology development and implementation. Envision your agency accepting one of these prestigious awards!


The ISM 2023 Recognition Awards categories are:

  • Collaboration Across Boundaries

  • Best Use of Technology for Operations

  • Best Use of Technology for Customers

  • The Jerry W. Friedman Excellence in Leadership


To prepare your nomination materials, please download the Awards Criteria and the Awards FAQ.

Submit by Wednesday, June 14

Thank you for attending in
National Harbor, MD!
2022 On-Demand Materials Available

If you attended the 2022 Education Events, on-demand content was included. Click here to access the content.

Wasn’t able to attend the 2022 events?

You can purchase access to all the content here. You can purchase single events for $295 each. Use discount code 60OFF for single events for a limited time.

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