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SEPTEMBER 10–13, 2023


Gaylord Palms Resort  & Convention Center


You're Invited to Attend the 2023 ISM + PHSA Education Conference & Expo in Kissimmee, FL!

Produced by the American Public Human Services Association (APHSA) for the Information Technology Solutions Management for Human Services (ISM) and the Public Human Services Attorneys (PHSA) affinity group. Join us for the premiere conference for human services IT leaders and attorneys on September 10-13, 2023.

As dedicated human services professionals, we share the goal of creating thriving communities that enable individuals and families to reach their full potential and live well. APHSA and its members are committed to advancing racial equity. Content addressing how to dismantle structural inequities in our systems and root causes of racial disparities through policy and practice.


Innovative IT solutions that seamlessly connect clients to the services they need, anytime, anywhere, and from any device and significantly improve the operational efficiency of human services agencies are critical to the continued transformation of the state, local, and community human-serving systems.


The ISM + PHSA Education Conference & Expo will bring together the brightest minds from public human services agencies, private industry, academia, and community-based organizations to showcase the future of human services information technology and legal work done by our members. Reconnect with colleagues, make new connections, learn, and explore the latest IT solutions and legal topics for human services agencies from top thought leaders across the country.


APHSA remains committed to ensuring a safe environment at our educational conferences. Your health and safety are our top priority. As we continue to monitor the impact of COVID-19 and follow public health guidance regarding large in-person gatherings, we encourage attendees to be vaccinated. Masks are optional as we want attendees to do what is best for their well-being.

Top 5 Reasons to Attend

2022 Keynote Speaker Ginger Interacting with Attendee
  1. Interact with your peers, federal and state partners, and private sector experts.

  2. Dedicated sessions with federal partners, industry thought leaders and peers sharing lessons learned and best practices.

  3. Experience and hear about cutting-edge IT technologies and solutions, as well as the legal framework that puts them in perspective.

  4. Program agenda designed specifically for IT and legal professionals in the Human Services sector.

  5. The nation’s largest Human Services technology and legal event, dedicated to building community in the Human Services sector.


Who We Are

APHSA is a bipartisan national membership association representing the cabinet-level leadership of state and local health and human services agencies. The subject matter experts help execute their mission to improve outcomes for people nationwide. Building on our long-standing relationships across the human services field and direct connection to the in-depth knowledge of leaders who administer them, we focus on generating pragmatic, community-wide solutions that advance well-being.


APHSA connects its members to national policymakers and human-serving organizations across various human services stakeholders and key partners in education, housing, employment, and others. APHSA also helps members build more capacity for their teams through access to our professional education and development conferences, technical expertise, publications, and organizational effectiveness practice.​


Our Vision

Thriving communities built on human potential.


Our Mission

APHSA advances the well-being of all people by influencing modern approaches to sound policy, building the capacity of public agencies to enable healthy families and communities, and connecting leaders to accelerate learning and generate practical solutions together.

Make the Case to Attend #ISMMCO #PHSA23

The ISM + PHSA Education Conference & Expo countdown has begun. You know all the great reasons to attend the APHSA’s premier technology and legal conference for human services professionals, but perhaps you’re not sure how to convince your supervisor. Customize this “Dear Supervisor” letter acknowledging tight budgets and emphasizing this event as a fantastic return on investment.

updated 07/26/23

ISM+PHSA 2023 Justification Letter_SM.jpg
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