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Join Us in National Harbor, MD

We welcome you to the 2022 ISM Annual Conference & Expo produced by the American Public Human Services Association (APHSA) for the Information Technology Solutions Management for Human Services (ISM) affinity group. This October, reconnect at the ISM 2022!


Promoting IT solutions and best practices that enhance health and human services delivery.

Latest Announcements

Watch the latest message from our Keynote, Ginger Johnson!


Download the APHSA mobile app to:

  • See the latest agenda that includes the scheduled events throughout the day, handouts for sessions (if provided), speaker names and bios, and room assignments;

  • Ask questions! Ask Abby is there to assist you.

  • Lost? Use the room-finding icon to get step-by-step directions to your destination; and

  • Help us make the conference better! Use the app to submit instant feedback on and during sessions.


Share your story and leave a message. Select a couple questions or statements - record on your phone - and the platform will save the video!

Featured Speakers

2022 Agenda-At-A-Glance

Below you'll find the conference schedule and agenda-at-a-glance for 2022. We'll keep this updated regularly with all new speakers and sessions, so be sure to keep checking in! (Last Updated October 4, 2022)

Countdown to
ISM 2022


Registration is open! To register, you will log in using your email associated with your APHSA membership profile. Note: If you do not have a profile, you will be required to create one to register for the conference. Questions on registration profiles should be directed to Member Services at

NOTICE: Registering for this meeting is an agreement to pay the stated fees. If you register prior to receiving travel approval and you do not attend the conference, your organization will be responsible for payment of the registration fees. All registration fees are due at the time of registration with a credit card. If they cannot be paid by credit card, they must be paid prior to the start of the conference, or a Purchase Order must be on file.

Hotel & Travel Info - Limited Availability


We are experiencing higher-than-normal hotel reservations for our conferences. As a result, APHSA secured a limited number of rooms in nearby overflow hotels. Click the button below for further details.

The Gaylord National Resort hosts the 2022 ISM Annual Conference & Expo. Located in the heart of National Harbor and standing on the banks of the Potomac River, Gaylord National Resort welcomes guests to an upscale experience just steps away from the restaurants and entertainment of National Harbor, including The Capital Wheel, MGM National Harbor, and Tanger Outlets.

Our Commitment to Meeting Safely
APHSA takes the safety and well-being of our attendees seriously as we continue to plan in-person events for 2022. Therefore, each attendee will be required to present either their vaccination card or, if not vaccinated, proof of a negative COVID-19 test administered by a pharmacy/lab showing the date and time administered, their name, and results at the time of check-in at registration. The accepted test type for a COVID-19 test for travel is the PCT/NAAT, administered by local pharmacies and/or labs. Results are typically returned to individuals electronically within 1-2 days showing the date, time, individual’s name, and test results. No home tests will be accepted as proof of negative tests. To upload your vaccination status, chat with Ask Abby in the chat window at the bottom-right of your screen and upload your information to our secure portal. Ask Abby will provide step-by-step instructions to complete this process.

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